Recent Why SERVPRO Posts

Commercial Property Concerns: 4 Common Water Damage Issues

12/14/2021 (Permalink)

Seven air movers placed in the hallway of a building Commercial water damage cleanup

4 Common Water Damage Issues

While a toilet backup creates a visible problem in commercial properties, leaking pipes and sewer system issues may not be as apparent. There are at least four common water damage issues that every property owner and manager should know about.

1. Foundation Cracks and Movement

Normal structure settling can create problems for plumbing, and it may even cause splits or breaks in your sewer system. However, faulty plumbing can also cause shifting in the structure, leading to cracks in the foundation. Be aware of new cracks or fractures in your sidewalks, driveways and walls as these may be signs of water damage.

2. Deterioration of Cast Iron

While some leaking pipes are visible, your sewer lines are typically not. However, if you notice that your building’s drains are continually clogging, or if you notice a strong odor coming from pipes and around your building, then your cast iron sewer lines may be deteriorating. Call for an inspection immediately.

3. Basic Leaks and Normal Wear and Tear

Though many problems can occur quickly, most issues arise steadily over time. For instance, copper water lines can develop pinhole leaks due to poor water quality. If unresolved, these leaks can cause extensive wall and ceiling damage. Look for signs of bubbling paint, bulging drywall or stained ceiling tiles.

4. Frozen Pipes

Many commercial properties, especially those in warehouse facilities, may have issues with freezing during the winter season. If the fluctuating temperatures are not controlled, then this can lead to frozen pipes and eventually a pipe break due to the increased pressure. If not remedied before a break occurs, you will likely need a disaster restoration specialist in the Jacksonville, FL, area to clean your facility, causing business interruption. The easiest preventative is to maintain an even temperature throughout your facility at all times.

Leaking pipes are not always apparent, and the damage they cause can be extensive. It is wise to be aware of the common water issues of commercial properties and to be on the lookout for the warning signs to resolve each instance quickly.

What Are Signs of Mold Damage in Orange Park Properties?

8/23/2021 (Permalink)

mold on window wall and spelling the word MOLD Why Call SERVPRO for mold remediation in your Orange Park home? Ask your neighbors about our excellent service and results.

SERVPRO Techs Have the Training to Identify and Perform Mold Remediation in Orange Park Homes and Businesses

Mold infestations do not call attention to themselves within Orange Park properties, instead preferring to grow and spread inside walls, under floors, and behind cabinets. SERVPRO technicians bring numerous types of equipment and comprehensive training for mold remediation. Frequently seen signs are damp spots, musty odors, and discoloration of walls or ceilings.

There are different actions SERVPRO performs during mold damage remediation in Orange Park homes and businesses. Some of the most commonly seen methods include:

  • Containment to limit the spread of airborne mold spores
  • Drying visible colonies and using abatement techniques
  • Treatment of surfaces with professional antimicrobial solutions

Locating Mold Within an Orange Park Structure

While there are no devices in the present that can locate mold definitively, SERVPRO technicians know that mold needs collective moisture to sustain itself and organic material to consume. Common favorite meals for mold include wood support beams, sheetrock cardboard backing, and hardwood floorboards. The techs use their moisture detection equipment to locate potential mold colonies and then investigate further to confirm their suspicions.  Only the building materials with damage from the mold get removed; the goal is always to limit the number of repairs and save the homeowner as much replacement cost as possible during the mold damage remediation services. 

Removal of Mold Colonies in Orange Park Properties

Once the interior area gets the humidity under 50% through the use of professional drying equipment, the technicians remove the dried mold colonies carefully. Manual scraping is the easiest way, but for stuck-on mold, the techs have access to abatement methods such as soda blasting and other media to remove the infestation without marring surfaces or introducing more water and moisture.

SERVPRO of Jacksonville Westside / Orange Park at (904) 779-3990 serves the local Orange Park community with professional mold damage restoration services. 

SERVPRO of Jacksonville Westside / Orange Park Joins New SERVPRO Team

8/19/2021 (Permalink)

To Better Serve Our Community, We Increased Service Capability and Capacity

Our Jacksonville and Orange Park teams have additional equipment, team members and resources to better serve our residential and commercial customers. “We look forward to providing the highest level of service to our customers, and continuing to serve our community,” said Bryce Clark, Owner of the newly expanded team at SERVPRO® of Jacksonville Westside/Orange Park.


Service Capacity & Capability Expanded to Serve Community

Jacksonville, FL – August 16, 2021 – SERVPRO® OF JACKSONVILLE SOUTH & SERVPRO® OF ARLINGTON/JACKSONVILLE EAST is proud to announce it has expanded its service capabilities further to deliver outstanding restoration and remediation services to commercial and residential customers in Northeast Florida and other locations. With the recent acquisition of the SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK franchises, the team increases its services and capacity with additional equipment, resources and team members ready to serve customers.

As a leader in the restoration industry and a large loss franchise, the SERVPRO® OF JACKSONVILLE SOUTH, SERVPRO® OF ARLINGTON/JACKSONVILLE EAST and SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK team is equipped to handle any size disaster. In the event of a large-scale disaster, the team can also tap into more than 1,700 franchises nationwide to serve customers in Northeast Florida or at any location impacted by a disaster nationwide. The team of professionals are available 24 hours a day/7 days a week to respond to customers and any size disaster.

“We are so grateful to our customers who entrust us to take care of their businesses and homes and I am so thankful to my entire team who works tirelessly to serve our customers every day. We welcome our new, talented employees that join us from SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK and are working hard to transition customers seamlessly from John Strachan’s team,” said Bryce Clark, Owner of the newly expanded team at SERVPRO® OF JACKSONVILLE SOUTH, SERVPRO® OF ARLINGTON/ JACKSONVILLE EAST AND SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK. “We look forward to providing the highest level of service to our customers, and continuing to serve our community,” added Clark.

Our team prides themselves on delivering outstanding services to Commercial and Residential customers, including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Response & Major Event Clean Up 
  • Specialized Pathogen Cleaning & Other 
  • Cleaning Services
  • Rebuild and Construction Services (Fully Licensed Building Contractor)

Why Call Restoration Technicians to Your Jacksonville Home After Fire Damage Occurs?

8/9/2021 (Permalink)

cartoon firefights at burning house When the fire trucks leave your Jacksonville home after a house fire, SERVPRO is ready for the cleanup and restoration

Fire and Smoke Damage Assistance from SERVPRO Gets Your Jacksonville Property Restored Quickly and Efficiently!

House fire cleanup can be overwhelming, even if you just had a small blaze in the kitchen. Jacksonville residents dealing with fire and smoke damage are best off contacting trained professionals to get the project under control as quickly as possible. SERVPRO is available 24/7, so you know that you always have a team on your side should the need arise. At a moment’s notice, we can have our Green Fleet at your door and ready to get started so that your home will be “Like it never even happened.”

Why should you let SERVPRO handle your fire damage in Jacksonville? Because many of our technicians have been through training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC)--FSRT fire and smoke damage technicians.  Once we arrive at the scene, we will:

  • Make safety our number one objective
  • Address soot and smoke residue, ensuring we limit contamination tracking from the fire zone to unaffected areas of your home
  • Get started on smoke remediation with the help of powerful air scrubbers and HEPA filtration
  • Carefully remove and dispose of charred debris and non-salvageable materials and content
  • Ensure no moisture gets left behind from water or chemicals used by first responders to extinguish the blaze
  • Tackle tough, foul smoke odors with advanced technology and EPA-registered cleaning and deodorizing agents

Every fire is unique, but our crew knows how to adjust accordingly to ensure our house fire restoration efforts move forward smoothly. In many fire and smoke damage restoration and cleanup situations, controlled demolition is necessary to seamlessly repair or remove and replace any damaged elements like:

  • Drywall, paneling, or wainscoting
  • Tile, hardwood, or laminate flooring
  • Carpeting and carpet padding
  • Subfloor
  • Baseboards
  • Ceilings, ceiling tiles
  • Fixtures

We understand that fire damage is overwhelming, but our team at SERVPRO of Jacksonville Westside/Orange Park will be there when you need assistance. Call us for emergency service at (904) 779-3990. We’re Faster to Any Size Disaster!

Hidden Mold: 3 Places To Find It

6/16/2021 (Permalink)

Another hot spot for hidden mold is in bathrooms.

Three Places You Might Find Mold In Your Home

Excess moisture in Orange Park, FL, can lead to all kinds of problems in residential properties, but the hardest ones to fix are those you can't see. Water from leaks, humidity, condensation and flooding can all contribute to mold growth, and often it's completely hidden from view. The best way to identify and remove such fungus is with the assistance of a professional mold remediation company, but first, you have to find it. Here are three places that you might not expect to find mold in your home.

1. Wall-to-Wall Carpeting
Carpet feels great under the feet, but it's also the perfect hiding spot for fungal growth. Collection of moisture can easily cause mold on wood; carpet traps moisture from spills, leaks, flooding and humidity on top of subfloors or hardwood, creating the perfect hiding place for mold to accumulate. Sometimes the growth is visible on top of the carpet, providing a hint to what is hidden underneath, but sometimes it takes ripping up the carpet to discover the problem.

2. HVAC Units
Condensation, leaks, and a collection of organic debris can contribute to mold growth in air conditioning units and vents. Sometimes this can be seen by looking at the vents themselves, but sometimes the affected areas are hidden farther back in the air handler sections or ductwork. Signs of mold infestation in the HVAC include a musty smell in the house or visual signs of growth around air ducts.

3. Wallpaper
Just like carpet can hide moldy floorboards, wallpaper can conceal moldy drywall. Wallpaper around leaky windows can trap water that encourages the growth of fungi. Another hot spot for hidden mold is in bathrooms where moisture content is high; wallpaper can provide the perfect cover for developing spores.
Any time the interior of a house has significant dampness from humidity, leaks, flooding, or other water damage, the probability of mold growth is increased. While sometimes it's possible to spot it in the open, it's often hidden from view. Check carefully to make sure your home isn't harboring an unwanted fungal garden.

Popular Certifications Offered by the IICRC

2/24/2021 (Permalink)

Our technicians undergo extensive water restoration training and certification through an IICRC-approved school.

Here Are Some Of The More Popular Training Courses They May Attend 

The technicians who work for your local disaster restoration company in Orange Park, FL, understand that it is important to maintain their certifications. The most rigorous training courses in the remediation industry are offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). These courses are designed to ensure that technicians meet the highest-quality industry standards. In other words, certified individuals provide the highest-quality restoration work. If you are a business owner in need of a qualified company, it is best to look for certified technicians. Each technician can have different certifications. 

Although the IICRC offers many inspection courses, the one that focuses on flooring and subflooring is the most popular. The various information they learn in this course includes:

  • Substrate and subfloor inspection techniques
  • Carpet inspection techniques
  • Resilient flooring inspection techniques
  • Wood and laminate inspection techniques

Inspectors will likely have more than one mitigation certificate. Each one allows them to focus on a different inspection area, determine mitigation procedures, and decide if materials are salvageable.

The IICRC offers various restoration certificates that cover fire, smoke, moisture, odor, and safety regulations. In these courses, technicians learn the key trades that allow them to do their jobs, such as microbial remediation, structural drying, moisture thermography, commercial drying, fire and smoke damage restoration, health and safety precautions, odor control, crime scene protocols, and water damage restoration.

This organization offers a variety of training courses that deal with specific materials. This includes courses that focus on different carpet, drywall, leather, resilient flooring, stone, masonry, ceramic, upholstery, and wood cleaning methods.
If you want to ensure the highest-quality remediation work is done on your commercial building, look for a company that has trained professionals. These people will have the proper certifications required to do the work needed in your business.

3 Reasons Why Mold Remediation Can't Wait

12/17/2020 (Permalink)

Mold remediation in Orange Park, FL

While almost anybody who has ever taken high school biology knows mold is alive, it’s hard to look at a colony of black mold and feel a sense of urgency. After all, mold seems to move pretty slowly compared to fire and flood. Nonetheless, when it comes to catastrophes that can befall your commercial property in Orange Park, FL, mold damage is in a class all its own, demanding speed and diligence to avoid hefty costs.

Here Are Three Reasons Why

1. Your Insurance Probably Won't Cover It
One reason mold is unique is that your insurance probably won’t cover your specific claim unless it happens to fall under a narrow set of circumstances. In fact, Google “mold insurance,” and you’ll find lists of all the kinds of commercial insurance that don’t cover mold. If it falls outside the narrow category of mold-related damages that are covered, you’ll be paying for damages yourself, which means the longer the mold goes unremedied, the more you’ll spend out of pocket.

2. Time Is Not on Your Side
Even if your policy does cover your specific damage, policies typically only cover damage if you immediately tried to mitigate the extent. If you knew there was mold and let it spread, for example, the result of that spread may be excluded. If you want to minimize potential damages, your best bet is to attack the mold head-on with the help of mold remediation professionals.

3. Most Insurers Have Mold Caps
Finally, commercial insurance companies generally want to pay out as little as possible. When it comes to mold, most policies top out at $15,000 in damages under the best circumstances. The longer mold damage goes untreated, the more likely you are to exceed that limit, which increases the likelihood you’ll have to come out of pocket.
Mold is never something you want to deal with as a property owner, but as with most issues — especially those where commercial insurance is involved — time is always of the essence.

4 Facts About Mold Most People Do Not Know

11/30/2020 (Permalink)

Mold spores are microscopic and float along in the air

Mold Facts

Mold is in a category by itself. As a fungus, mold is not considered a plant or an animal but has its own unique kingdom in which certain slimes and yeasts are also included — strange stuff, to be sure. Homeowners certainly do not want spreading mold in their homes as it can cause damage to structures if left untreated, and it can also negatively impact indoor air quality. Since knowledge is power, here are a few interesting and helpful facts about mold.

1. Mold Spores Are Microscopic
Many mold spores are between 2 and 100 microns in diameter. The spores are so small that they can easily be carried on air currents generated by breezes through open windows. Households that have a mold problem should turn off fans and even the HVAC system to contain the spread.

2. Mold Is Ubiquitous
Mold can be found just about anywhere indoors and outdoors. It only becomes a large problem in homes when it forms into colonies that create visible splotches on walls and ceilings.

3. It Spreads Rapidly
Under the right conditions, which for homeowners means rooms that have high humidity or leaking water, mold can quickly become a problem. Spreading mold can happen in as little as 24 to 48 hours. It will spread through air currents and other methods and grow into new colonies. This makes mold remediation more complicated.

4. Mold Has Many Types
By some estimates, there are over 100,000 types of mold. Most are benign, but some types such as black mold cause problems for homeowners and should be cleaned up immediately.
A local mold mitigation franchise in Jacksonville, FL, has the tools and knowledge to rid a home of troublesome mold. Depending on the situation, the process can take a few days to kill the mold spores and disinfect all affected surfaces. A good job will prevent spreading mold for a long time.

Why Is Mold Certification Necessary?

10/8/2020 (Permalink)

Mold remediation in Fleming Land, FL

When your residence in Fleming Land, FL, needs to be purified of a fungal infestation, only employ companies that proudly display their certified mold remediation credentials. Choosing one unequipped with the knowledge and abilities necessary to correctly eliminate the matter could result in severe complications.

Certified Trainers

The Institute of Inspection Cleaning and Restoration Certification is the non-profit board that sets the standards for certified mold extraction and other cleansing industries. Learning spaces from which they can obtain their IICRC stamp of approval are:

  • The Mold Inspection Consulting and Remediation Organization (MICRO)
  • RespirNet
  • The Professional Mold Inspection Institute (PMII)
  • The National Organization of Remediators and
  • Mold Inspectors

When settling upon a mold restoration service, carefully select one with mold certification honors issued by a reputable academy.

Certified Expert Advantages
Although not a technical requirement for practicing mold removal, it’s strongly recommended that your extractor be associated with a proper endorsement. Should your technician lack official training the results may prove to be inadequate. In these cases, the problem can return, sending you straight back to the beginning of the eradication process.
Licensed mold removers know how to spot the difference between the varying classes of invasive spores, the particulars of which require distinct purging techniques. These authorities are similarly trained in the discipline of spotting growth, a challenge considering how spores often nest in tight, obscure locations covered in darkness. Most importantly, credentialed professionals come versed in safety protocol, an essential practice when tackling any fungal banishment.
Ask questions before committing. Quiz your potential specialist regarding their length of experience and overall knowledge. If doubts surface, you may wish to contact the claimed certifying institute to double-check that your prospective disinfector has been completely honest.
Insist that any potential hire be able to produce a certified mold diploma. Failure to do so could result in a fungal resurgence, placing an unnecessary and added drain upon your bank account.

Why Mold Containment Is So Important

9/3/2020 (Permalink)

Mold containment is important

Way To Control The Spread Of Mold In Your Business

Business owners may experience fungus development at some point. How much of a hassle it is may depend on how urgently and carefully action is taken. Mold cleanup, like many things, has stages and levels. The more exposure that exists, the more work must be done. With that in mind, proprietors may want to consider controlling the spread.

1. What Is Cross-Contamination?
Mold spores travel quickly and easily that it can be difficult to keep them isolated to one location. When the growth migrates from the original source to another room, it is considered cross-contamination. The microbes are so tiny and light that they can move by air, getting into the air vents. In addition, they hitch a ride on clothing and personal items. Therefore, if you walk into a room, the organisms may cling to shoes, purses or even your hair.

2. How Do You Establish Barriers?
Mold cleanup, therefore, needs to reduce the chance of exposure and removal. A mold remediation company in Orange Park, FL, is equipped to assess the extent of infestation. Then, you'll need to cut off entry to that point. Notices should be posted that everyone should stay out. The air unit should be cut off, inhibiting air travel. Furthermore, crews can put in negative air chambers as these devices help block unwanted circulation.

3. How Do You Protect Your Belongings?
Another form of mold contamination is personal protection. There may be times that you must go into the affected zone. Consider this only with special approval and equipment. Wear footwear, such as booties, that can be immediately tossed. Have on gloves, goggles, and a hard hat. Remember that fungi can get on your clothes, so you should be prepared to change immediately.
Mold cleanup relies on swift action and appropriate safeguards. After all, minimizing spread is extremely significant in reducing the time and cost of the restoration. It is the less is more factor; therefore, establish barricades immediately and use proper safety gear.

Is It Mold or Mildew?

7/28/2020 (Permalink)

Is it mold or mildew?

Learn The Key Characteristics of Mold and Mildew

While many people confuse mold and mildew, they are two different types of fungi that need different care. Both mildew and mold damage can be harmful to your home in Jacksonville, FL, so it is necessary to know the key characteristics of each.

1. Appearance
One of the easiest ways to tell them apart is by examining aspects of the way they look, including color and texture. Mildew growth will typically be powdery-looking and light in color — typically yellow, gray or white. On the other hand, mold is generally a darker color, like green or black, and can be fuzzy or slimy-looking.

2. Location
While both fungi appear in warm, moist places, they prefer to grow on different types of materials. Mildew usually grows on soft items, such as leather, paper or fabric, which have gotten wet. You may also find it on the floors, walls or ceilings of humid rooms, such as kitchens, bathrooms and basements. Meanwhile, mold growth is primarily found on the inside of floors, walls or ceilings that have gotten wet.

3. Effects
While mold and mildew may appear similar at first, their effects are vastly different. For instance, mildew typically does not harm the surfaces that it grows on. However, mold damage can be serious since mold grows on the inside materials of houses and can cause structural issues if left untreated. Therefore, it is important to treat mold as soon as you find it.

4. Removal
Another noticeable difference between these fungi is how difficult it is to remove them from a home’s surface. Typically, mildew comes off with a good cleaner and a scrubbing brush, while mold takes much more effort. Often, mold removal is something that should not be undertaken by the average homeowner but left to mold remediation professionals.
The first step to protecting your home from mold damage is being able to tell the difference between mold and mildew. Being able to identify these fungi based on their appearance, location, and effects will tell you whether you need to purchase a light mildew cleaner or hire someone to remove your mold.

4 Important Qualifications for a Preferred Vendor

6/11/2020 (Permalink)

Specialized drying equipment in Orange Park, FL

4 Important Qualifications for a Preferred Vendor

A disaster can strike a business in Orange Park, FL, from many different directions: from the sky in the form of a big storm, from the ground in the shape of a flood, and even from within the business in the form of a devastating fire. All of these major events have a couple of things in common: the need for a helpful insurance agent and the necessity of an emergency disaster response team. Even better is when the two can work together. SERVPRO has developed the most extensive guidelines in the industry, making this franchise the preferred vendor of emergency response for many insurance companies. A variety of reasons exist why insurance companies prefer to work with a professional restoration company.

1. High Standards
Industry validation comes with adhering to the guidelines set forth by the Institute of Inspection Cleaning and Restoration Certification. This is the non-profit certifying body for the cleaning and restoring industry. High standards mean the restoration job is done correctly the first time.

2. Trained Specialists
A preferred vendor program has highly-trained and certified experts on staff. These specialists know how to identify problems and come up with the best solutions for a range of situations. Their ability to reduce damage quickly appeals to the client and the insurance agent.

3. Specialized Equipment
The restoration of a business impacted by fire or flood requires advanced technology. Air scrubbers, fogging machines, and HEPA vacuums are just some of the methods that could be needed to remove water and clean up soot and smoke damage. This use of the latest technology makes sure that tricky problems like mold formation are not missed.

4. Efficient Documentation
Every insurance agent appreciates an orderly claims process. This comes from complete documentation through photos and written paperwork of all expenses and damages. This ensures that a claim is complete and clear when submitted to the insurance agency and results in a faster settlement.

Water Damage Can Quickly Lead to Mold

5/13/2020 (Permalink)

What would you do if you discovered mold in your commercial building?

Experiencing water damage can be frustrating for business owners in Orange Park, FL. Depending on the extent of the damage, it could mean the loss of belongings and extensive repairs. Along with the visible damage it causes, it can also quickly lead to mold growth, which can have long-lasting effects if not properly addressed.

Fast Producer

Mold is a living organism, so it has an inherent goal to live and grow. If the conditions are right, which means the right humidity level, temperature, and food available, these tiny organisms can quickly grow and spread to create a major infestation. How fast can mold grow and spread?

  • Within 48 hours, mold can germinate and begin growing.
  • Between three days to two weeks, the spores will colonize.
  • After around 20 days, mold growth can be seen.
  • Once established, new mold spores are created and float through the air to find unaffected areas to start the process over.

Mitigate the Growth
After water damage happens, the first 72 hours are imperative for mold prevention. If the moisture is not quickly addressed in that time frame, is likely that you will need to expertise of a water damage and mold remediation specialists. To help stop mold before it gets a chance to grow, take the following steps:

  • Immediately dry and clean affected area.
  • Remove wet items and materials to dry outdoors.
  • Replace saturated building materials that can’t be thoroughly dried.
  • Once it is dry and clean, stay vigilant for signs of mold, such as musty odors.
  • Ensure the source of the water is located and repaired.

Dealing with water damage, especially if there is a lot, can be time-consuming. It can also be easy to miss hidden damage, which can quickly lead to mold growth. Instead of going it alone, get trusted help that is Faster to Any Disaster and ensure proper cleanup and restoration.

3 Reasons Mold Might Return After Removal

3/27/2020 (Permalink)

Mold can grow almost anywhere

3 Reasons Mold Might Return After Removal

If you have found black mold in your Jacksonville, FL, home, then you may have attempted to remove it on your own. You might also have been surprised to find that it has returned. For many homeowners, mold can be a frustrating and recurring problem. If this is the case for you, the following might be some of the reasons that you are having trouble.

1. Mold Is Everywhere

This might not be something that you want to hear, but there is probably mold present in your home at all times. Most of the time, this is no cause for concern. Black mold and other varieties of the fungus are incredibly common and are spread via tiny spores that cannot be seen with the naked eye. These exist in a wide variety of environments and will not grow into large colonies without the right conditions.

2. Water Damage Appears

One of the conditions that mold spores need in order to grow is moisture. Water damage, whether it is the result of a flood, a broken pipe or a leaky roof, can contribute to the growth of mold unless it is taken care of right away. When mold remediation is performed, these kinds of repairs are often done as well, because mold will continue to return as long as water damage is present.

3. Humidity Levels Are High

If you live somewhere with a naturally humid environment, you are more likely to experience black mold growth in your home. However, this can also happen as a result of trapped moisture in the house. When you are cooking or taking a shower, steam can create condensation that can help mold grow in these areas. This is particularly true if there is a history of mold growth in the house.
Unless the mold is properly removed and the underlying cause is addressed, the fungus will continue to grow in your home. If you are having this problem, you should contact a mold remediation company to perform mold cleanup and repairs for you. Having this done by professionals will help keep the mold away.

Fire Damage Repair in Orange Park and Jacksonville, Florida

3/24/2020 (Permalink)

Fire damage in Jacksonville, FL

Fire Damage Repair in Orange Park and Jacksonville, Florida

As an owner of a property, one of the things you will always try to prevent from happening is a fire. Whenever a fire occurs, there will be a number of negative effects. One of the consequences of any fire is fire damage. With fire damage, the property will make contact with flames which will cause it to break down, get weakened and eventually begin collapsing. The first thing to do whenever you are in this situation is to evacuate the property and contact the emergency hotline. You will be able to stay safe outside of the property and also have the flames put out. Along with doing these two things, it will then be in your best interest to contact a home restoration company.

Another problem that can occur on your property is a fire loss in home. This is a situation where your home will be significantly damaged and therefore no longer livable. If you ever experience a fire loss at home, it will be important to limit the damage by hiring a home restoration company as well as making an insurance claim. You will also need to do this if you experience a fire loss in business. Whenever there is a fire loss in business, you will benefit from getting assistance in order to help safeguard and rebuild your business property.

After a home or business property gets damaged by flames, it can also incur damage from both soot and smoke. With smoke damage, the property will make contact with the various properties of the smoke which will cause it to get weak, contaminated and fall apart. Whenever soot damage occurs, tiny particles will get on to the various physical structures of the property and cause them to break down and collapse. Therefore, it will be important to get assistance from a home restoration company if you ever experience either soot damage or smoke damage on your property.

Property owners who experience water damage from fire will need to get help immediately. When you experience water damage from fire, your property will begin to incur structural damage due to the water being too hot as well as containing various particles in it. As a result, a home restoration company will benefit you whenever there is water damage from fire on a property.

Getting assistance from a home restoration company will help property owners in a number of ways. The first thing they will do is provide an initial consultation to discuss the extent of the damage on a property. They will then send over a professional to assess the damage and determine what needs to be done in order to restore the property. In most cases, they will need to use tools, equipment, and detergents to clean up the property. A home restoration company will also need to sanitize the property in order to eliminate any toxic or contaminated particles. After cleaning up the property, the home restoration company will then give property owners feedback and advice on how to prevent fires in the future.

We are Cleaning Experts

3/20/2020 (Permalink)

Here to Serve

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jacksonville Westside/Orange Park, (904) 269-9282

Three Things to Do after Sewer Backup in Your Business

2/19/2020 (Permalink)

Sewage Damage

If your Jacksonville, FL business experiences sewer damage there’s a few things you should know. Whether the damage comes from a mainline belonging to the sewage company or a backed up toilet, it’s important to handle the situation safely and correctly. Here are three things you should remember to do.

1. Contact a Professional
If your business experiences problems from sewer backup it’s important to contact SERVPRO as quickly as possible. Our team of professionals have the equipment to safely tackle this kind of flooding and decontaminate the area. We can also handle any necessary repairs, including the replacement of damaged materials and the restoration of office items.

2. Observe Safety Requirements
During a sewer damage cleanup it’s important to follow all recommended safety steps. You may see your restoration team use special equipment as well as wear safety gear such as gloves, shoe covers, coveralls, and masks. Following these steps is important as it can help prevent the spread of contaminated materials as well as help prevent illness.

3. Make Sure the Affected Area is Decontaminated
When you’re dealing with a flooded toilet or other sewer related damage, it’s important to have the area sanitized before any repairs begin. This is done to help prevent the spread of any bacteria that could have contaminated the space from the sewer water. In some cases your restoration professionals may choose to remove materials from the space completely to ensure they get all sides of the object. This may even include flooring and ceiling tiles.
If your company experiences sewer damage it’s important to remember to contact a professional to help with cleanup, decontamination and repairs. You will also want to make sure the proper safety policies are followed, and that the affected area is cleaned and sanitized before repairs begin. If you have any questions a professional can help.

Cleaning a Moldy Painting

1/10/2020 (Permalink)

Mold damage on a wall beneath peeling paint

When a sentimental or valuable painting in your Jacksonville, FL, home is damaged by mold, the mold cleaning process may feel overwhelming. However, understanding the remediation techniques available can help you make the best decision for your cherished artwork.

Causes of Mold Growth on Paintings

Oftentimes, paintings are mold-friendly environments. Mold can grow almost anywhere but is especially fond of wood, paper and fibers. The following conditions can lead to mold damage on a piece of artwork:

Water damage
Humid environment (above 55% humidity)
Nearby mold growth

It is important to keep paintings in dry rooms and away from sources of water. If the painting is hanging on a wall, be sure to check behind the painting occasionally for signs of mold growth.

Mold Cleaning Techniques

Every piece of artwork is unique, so it is impossible to say which mold remediation method will work best for any particular item. Therefore, you should test any cleaning technique on a small, inconspicuous area of the painting before applying it to larger areas. As a general rule, oil paintings can withstand more moisture in the cleaning process than acrylics or watercolors. Sunlight and diluted rubbing alcohol are fairly gentle ways to kill mold on paintings. The diluted alcohol can be lightly sprayed over the back of the painting or gently applied with a cotton ball over small areas of the front. Use as little moisture as possible to prevent further damaging the painting. A micro vacuum or soft brush can then be used to remove the dried mold.
If the artwork is framed, make sure to thoroughly clean all mold from the frame as well. You can do this with diluted bleach or a commercial mold cleaner. Make sure that the artwork and the frame are completely dry before returning the painting to the frame.

Paintings are fragile and easy to damage if you are not experienced in art restoration. You may wish to enlist the help of a professional restoration company to help you with mold cleaning of your valuable painting.

The Flood Cut

1/8/2020 (Permalink)

Flooded room with drywall and insulation removed.

A flood cut is one of those terms you might not understand. Since the phrase is used when speaking about flooding, there’s a possibility it might come up if you’ve had an excessive amount of water in your property in Jacksonville, FL. This article will define what a flood cut is and its use.

What is a Flood Cut?

A flood cut is a procedure a flood damage restoration specialist uses to take out the drywall around a water damaged area. The cut is made approximately 12 to 18 inches above the highest level of the water line so the tech can perform an inspection. Removal of the wall shows the actual amount of flood damage and any danger of mold. A flood cut can also reveal other problems such as bad insulation and wood rot.

Why is it Used?

A flood cut is used to determine the category of water found. There are three categories that restoration specialists use to figure the level of risk:

Category 1 water is sanitary and does not pose a risk
Category 2 means the water is contaminated and can cause illness
Category 3 water contains the worst contamination and can contain hazardous toxins. This stage can include examples of toilet water, sewage, and water driven in by heavy winds due to tropical storms and hurricanes.

A tear out of the drywall and insulation is done if the water is a category three. Drying out absorbent building materials instead of tearing them out is a health risk. Mold spores can multiply and spread to other areas of the house that were not initially affected by the flooding.
Flood cuts are not always necessary. However, although you may think the flooding is minor, there could be more problems than what you see in front of you. Speaking with your restoration specialist will give you a better idea as to the amount of repair work you have to do.

How Do You Know If You Have Mold?

1/3/2020 (Permalink)

How Do You Know If You Have Mold? (Why SERVPRO Category)

Have you walked into your kitchen with your nose turned up, sensing an unpleasant aroma? Does your living room smell like a bag of wet laundry has been sitting around? If so, you may have a mold issue. Because spores can spread quickly, you'll want to contact a mold remediation company in your city and state, as soon as possible. Allow their indoor environmental specialist to evaluate your home, determining the need for treatment.

Know the Signs

Fungus can invade your property fairly easily, and it isn't much of a problem until it encounters water. At that point, it has a place to thrive, possibly causing damage to your residence. Stay aware of the signs, and, if you notice any of the following, request a mold test:

Foul, permeating odor
Odd spots or growths
Peeling paint or wallpaper
Changes in wall structure

The results can help you understand the extent of the problem and the need for repair services.

Seek Help

When the indoor environmental specialist arrives, provide full access to the property. Explain your recent observations and concerns, and encourage inspections throughout the various rooms. Holes may be drilled into walls. After all, some problems are hard to see. A lingering smell, for example, could be an indication of a water leak inside the drywall. Cutting into it gives the worker a good idea of the building's integrity and where restoration needs to begin. If he or she finds a concern, have the crew remove the affected areas, apply microbial spray and patch the areas. It's not enough to kill the growth. You need to get rid of it.

Think Prevention

Try your best to keep mold growth from occurring again or being exacerbated; therefore, you'll want to establish some protocols. Avoid humidity by running the air units regularly, and use exhaust fans when possible. This will pull some of the moisture out of the air. Fix any plumbing concerns as soon as possible, and dry spills immediately.

Anytime you suspect trouble with mold, call in experts. They can send in an indoor environmental specialist to review your place and advise on how to remedy the predicament.

5 Tips for Fire Prevention

12/27/2019 (Permalink)

Fire damage in kitchen

5 Tips for Home Fire Prevention

For any homeowner in Jacksonville, FL fire preparation can be an important step to maintaining your property. Taking the proper steps can help keep your family safe. Here are five important tips you can use to keep your home safe.

1. Have an Emergency Plan
One important step recommended by many fire safety and fire restoration professionals, is to make an emergency plan for your home. This should include information such as emergency numbers, the location of any fire extinguishers, and an escape route from the property in the event a fire occurs.

2. Use Fire Prevention Tools
Another highly recommended fire prevention step is the use of prevention tools. This includes keeping a fire extinguisher and at risk areas such as the kitchen or garage, and installing a smoke detector in each bedroom as well as in common hallways and the kitchen.

3. Never Leave a Lit Flame Unattended
Another important aspect of fire preparation for your home and family is to ensure that everyone understands the importance of never leaving a lit flame unattended. This includes candles, kitchen appliances such as a toaster or oven, and the stove.

4. Maintain Your Appliances
Maintaining your appliances is another way to help prevent a home fire. This means keeping them clean, as well as inspecting for any loose or frayed cords that may need to be replaced.

5. Share Safety Information With Your Family
It’s also important to share fire safety information with your family. Let them know where fire extinguishers and smoke detectors are located, and well as what your emergency plan contains.
When it comes to fire preparation following these five steps may help you maintain a safe home environment. Remember to have an emergency plan, keep fire extinguishers and detectors in the home, maintain your appliances, and to share the safety information with those you live with. Also never leave a lit flame unattended.

Is Buying In to SERVPRO Right for Me?

3/24/2019 (Permalink)

SERVPRO of Jacksonville Westside / Orange Park is here to help

If you’ve ever dreamed of being your own boss, then chances are you’ve done a little research and know how challenging starting your own business can be. Fortunately, there’s another way to get in on the ground floor of entrepreneurship - franchise ownership. Owning a SERVPRO franchise can be the perfect choice. Learn how blending your entrepreneurial spirit with your interests in Flemming Land, FL, disaster recovery can prove a winning combination with SERVPRO.

Why Try a Franchise?

There’s no shortage of expenses when it comes to starting a business. The franchise model helps would-be business owners sidestep many of those by creating a turnkey, locally owned business operation. Benefits include:

  • Established structure to kick off and grow a business
  • Brand recognition
  • Lower risk of failure

While buying into a franchise is good, what makes buying into a SERVPRO franchise great?

Locally Owned

Working under SERVPRO, franchisees get the benefit of being able to have their own, locally identified business. That means no big-box names - a big benefit as consumers look to connect more with businesses in their backyard rather than overseas.

Expert Ownership

SERVPRO consistently ranks well in the Entrepreneur Franchise 500, which measures the quality of franchise operations based in part on how well they are run. This prestigious ranking is based on factors such as size and growth, costs and support to individual franchisees. SERVPRO ranks in the top 30 of this list due to its continued support for its certified local branches.


A franchisee can’t do it all on his or her own. That’s why SERVPRO is committed to supporting its team. That means providing training opportunities and corporate expertise. Leadership has continuously made a goal of providing franchising with the tools to pursue their business goals and make their dreams reality.

While owning a franchise can be a great way to start in business, owning a SERVPRO franchise can be a good way to stay in business. Learn more about the company franchise model and see if it could be a fit for you.

How Pretesting Speeds Up the Claims Process After a Home Disaster

2/20/2019 (Permalink)

SERVPRO’s commitment to pretesting makes the restoration and insurance process more efficient.

How Pretesting Speeds Up The Claims Process After A Home Disaster

Following a disaster in your home, you have many concerns. One of the most important elements of getting back to your normal activities is starting the insurance process and making sure your coverage takes effect and that you aren’t stuck with massive costs. When you hire the right disaster cleanup team, you can count on your claim going through in a timely manner. The best restoration teams use pretesting and other practices to give you the peace of mind you need.

What Is Pretesting?

There is no shortage of disaster relief companies you could hire to help get you back on your feet after a fire, flood or mold infestation. You want to work with someone that does pretesting. This involves the following steps:

  • Evaluating the full extent of the disaster.
  • Making a plan of how to move forward in the best manner possible.
  • Determining what parts of the home professionals can repair and salvage and what parts they must replace altogether.

Why Pretesting Matters to Insurance Company

You should make an insurance claim as quickly after the incident as possible. Cleanup and repair can be costly, but your coverage should take care of most of these costs. However, slow response from your disaster relief company can also bog thing down on the insurance company’s end. SERVPRO’s pretesting methods gets things in motion with the claims process and helps the insurance agent to his or her part to initiate coverage and payment.

Cost Benefit for You

With pretesting, the insurance company has confidence that it has an accurate picture of the full extent of the damage at your Orange Park, FL home. This will ensure that the team does the work it should—not handling more or less than is necessary.

As if suffering damage and loss from a fire or flood isn’t difficult enough, you don’t want to get stuck with a slow and costly claims process. SERVPRO’s commitment to pretesting makes the restoration and insurance process more efficient.

Emergency Water Restoration Tips

1/8/2019 (Permalink)

Flooded Lobby Area Downtown Jacksonville

What To Do After Flooding

Remove excess water by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Remove and prop wet upholstery and cushions.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove colored rugs from wet carpeting.
Remove art objects to a safe, dry place.
Gather loose items from floors.

What NOT To Do After Flooding

Don't leave wet fabrics in place. Hang furs and leather goods.
Don't leave books, magazines or other colored items on wet carpet or floors.
Don't use your household vacuum to remove water.
Don't use television or other household appliances.
Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

3 Easy Tips for Mold Prevention in Your Commercial Building

12/2/2018 (Permalink)

Mold remediation in Flemming Land, FL

Mold growth in a commercial facility can introduce a slew of problems, from unpleasant odors, to costly damage and even may force a business to shut down in the event of toxic mold. Mold prevention is a lot easier to deal with than mold remediation. But how hard is it for Flemming Land,FL, business owners to stop mold in its tracks? It can be surprisingly easy to start preventing mold. Here are a few simple things you can do today.

What Is Mold?

Mold is a type of fungi that spreads and reproduces via spores. Some types are helpful, but other types can wreak havoc via:

  • Allergic reactions
  • Destruction of property
  • Unpleasant odors

Fortunately, there are simple mold prevention steps you can take today.

Take a Walk

Taking a mindful walk around your facility is one of the simplest but most overlooked means of preventing out of control mold. Periodically inspect the nooks and crannies of your building as well as the more obvious places where moisture gathers. Look for obvious mold but also evidence of water damage that can prompt mold.

Don’t Procrastinate

If you see an issue, get on it. It can be easy to put other business concerns ahead of minor repairs, but you may pay in the long run. So, fix dripping pipes, leaky windows and the like as soon as possible so they don’t trigger a mold problem later.

Clean Up

Cleaning is one of the easiest fungus prevention tips. Start today by cleaning your HVAC system coils and drip pans, drying up any wet or damp areas and eliminating standing water. These are breeding grounds for mold.

These simple, fast mold prevention steps can be done today to prevent a bigger problem tomorrow. If it’s too late and you already have a mold problem, find a reputable mold remediation company and get on top of your problem today.

Fire Remediation: Why Hiring a Professional Is Worth It

11/23/2018 (Permalink)

Fire damage clean up in Orange Park, FL

Fire Remediation

No property owner wants to experience a fire, but if the worst happens, some may be tempted to try and DIY the restoration process. If you are skilled enough to do so, and your commercial insurer is on board then by all means. However, if you’re like most business owners, the advantages of hiring a professional fire remediation service in the Orange Park,FL, area to mitigate fire damage far outweighs any pittance of DIY savings.

1. 24/7 Representation

Most emergency remediation services will provide 24/7 representation, meaning that whenever the damage or disaster occurs, they can respond. This is especially useful after a fire as there will likely be structural damage that requires immediate attention.

2. Assessment and Inspection

To be better able to service your specific needs, reputable companies will assess and inspect the entirety of your property. These extended walkabouts ensure that you receive an accurate idea of the extent of work necessary to restore your facility.

3. Mitigation and Security

Fire damage will typically affect the structural integrity of your facility, meaning that roofs, windows, doors, and other crucial elements are likely compromised. An insurance adjuster will usually expect some form of fire mitigation to prevent further damage to the property. Most remediation specialists will offer immediate tarping and board-up services.

4. Water Removal and Air Circulation

In the process of extinguishing the fire, hoses, sprinkler systems and extinguishers will leave excess water in the property. Restoration companies will offer to remove excess water and moisture with pumps, dehumidifiers and air movers, allowing the facility to completely dry.

5. Debris Removal and Cleaning

Another inevitable remnant of fire is a mess of debris, dirt, soot and grime. Removing garbage, cleaning what needs cleaning, and using specialized chemicals and equipment, emergency remediation specialists will scrub your entire business from top to bottom.

6. Restoration

After all of the assessments, mitigation and cleaning, it is finally time to restore your business. With the assistance of engineers, restoration companies will help to rebuild your company and restore your operations.

Fire damage is terrible. However, thinking that you can handle it on your own is a mistake. Take advantage, hire professionals.

How Soon Does Mold Damage Start After Flooding?

11/15/2018 (Permalink)

Mold and mildew damage in Jacksonville,FL

Mold growth can become a serious risk whenever standing water is present in a home. Flood water may contain bacteria, debris, chemicals, and other dangerous substances. This water is considered contaminated black water, or Category Three water, and is particularly prone to causing mold. Signs of mold may become evident within 24 to 48 hours after flooding and intensify within 72 to 96 hours, or three to four days.

Within 24 to 48 Hours

In just one to two days, several indications of mold may already be detectable. Sign to watch for include:

  • Musty odors
  • Elevated presence of microbiological volatile organic compounds
  • Spore development

It is important to make progress toward mitigation as soon as possible. If a professional service pumps out standing water during this stage and starts the cleaning, disinfection, and drying process, it may be possible to prevent problematic mold growth.

Within Several Days

Mold may start to grow and spread as time goes by. Within just 72 to 96 hours

  • Fast-growing colonies may emerge
  • Visible growth may become apparent
  • Odors will intensify
  • Microbiological volatile organic compounds may reach risky levels

It is best to have the pumping, cleaning, and disinfecting stages of mitigation completed within this time frame. Professionals can also tear out porous contents and building materials that support mold. Ideally, a flooded home will already be drying with professional equipment such as air movers and dehumidifiers. If water is still standing, mold may become a serious issue that will require testing and specialized mitigation methods.

Take action as soon as possible, ideally within the first 24 hours following a flood, to eliminate the presence of water and residual moisture in a Jacksonville, FL, residence. The longer you wait, the more likely it is that mold growth will develop. Residential mitigation and restoration experts can clean up and repair flood damage and determine whether mold is present.