Recent Posts

5 Things You Need to Know About Insurance and Flooding

11/20/2021 (Permalink)

Carpet floor, white walls, baseboard damaged A flood can cause a lot of damage to your house.

Flooding Insurance Basics

When there is a flood in your home in Deerwood, FL, one of the first things you should do is call your insurance provider. Making this call can help you figure out if the damage done to your house is covered by your policy. Many water restoration professionals work side-by-side with insurance providers to help you through your claim when you can make one. While every policy may be different, here are a few flooding insurance basics that you should know.

1. Damaged caused by broken pipes is usually covered. If you wake up to a burst pipe in your master bathroom, chances are the water damage caused will be covered by your normal homeowner's policy. When an unforeseen event results in a burst pipe, you're covered.

2. Subsequent damage is covered. Initially, a flood may damage your walls and insulation, but as the water spreads it starts to ruin carpet, paint and furnishings. If you have coverage, it will help pay for much of the subsequent damage to ensure you can return your house to normal.

3. The plumbing bill may come to you. Even though your insurance is going to help pay for the restoration, it may not cover the fees to fix the actual leaking pipe. Because plumbing falls under normal home maintenance, your plan may not cover it.

4. Leaking pipes need to be addressed right away. If, however, you knew there was a small leak in your plumbing, but you chose to ignore it, the damage caused may not be covered. You're expected to fix a broken pipe if you know about it.

5. Rising water requires a special policy. If heavy rains send water surging into your basement, you may need to look closely at your insurance coverage. Most homeowner's policies won't cover this type of damage.

A flood can cause a lot of damage to your house. Thankfully, your homeowner's policy and other insurance plans can help you pay for the restoration process.

Making Your Business Thunderstorm-Proof

11/10/2021 (Permalink)

Lightning rod on roof Check your lightning rod

Keep Your Business Safe During a Severe Rain Storm

Business owners in Jacksonville, FL, face a variety of challenges. While focusing on your company’s bottom line may be your first concern, you can’t afford to ignore thunderstorm safety. After all, thunderstorms can be dangerous to employees and damaging to your business. If you want to keep your business safe during a severe rain storm, there are three things you can do.

1. Train Your Employees
Your employees may be inclined to take severe weather lightly. To overcome this inclination, you must establish a culture of caution. Train your employees on emergency procedures and be sure they know how to evacuate and when to stay put. Also, during severe weather and high winds, keep employees and customers away from doors, windows and skylights.

2. Check Your Lightning Rod
Lightning isn’t only dangerous to people. It can take an unbelievable toll on your building, computer systems, inventory and equipment. If you don’t have a functioning lightening rod in place, you are missing the mark. Ask a professional to inspect and service your company’s lightning rod to be certain it is working properly before a rain storm rolls in.

3. Trim Your Trees
It can be difficult for any entrepreneur to stay on top of landscaping. Still, trimming overhanging trees and removing built-up debris is a good way to avoid a catastrophe during severe weather. Plan to inspect landscaping every few months to be sure it doesn’t become a storm hazard. Not only does well-groomed landscape make your business look better, but it also protects your organization during challenging weather conditions.
As a diligent business owner, you simply can’t ignore severe weather. By taking some precautions, you can increase your company’s chances of surviving a tough storm. If a severe rain storm does damage your facility, however, you must have a strategy for returning to normal business operations. Usually, working with a reputable restoration service is your best bet to move past storm damage.

Fire Safety: Understanding the Main Types of Smoke Detectors

11/4/2021 (Permalink)

Photoelectric smoke detector A photoelectric smoke detector may be best known for its accuracy and durability.

Types of Smoke Alarms

A smoke alarm sounds like a simple enough purchase, but when you get to the store, you are confronted with several models and terms like photoelectric, ionization and dual sensor. What does any of that mean? Well, keep reading to find out.

1. Photoelectric Alarms

A photoelectric smoke detector may be best known for its accuracy and durability. These alarms utilize a small strobe light within the housing, and when smoke enters the covering, the light is reflected toward an internal sensor that triggers the alarm. These detectors have less false alarms than ionization models because the deflection requires larger smoke particles, like those created in electrical or other common house fires.

2. Ionization Alarms

An ionization smoke alarm works by electrifying the air that enters the chamber, and when smoke enters the housing, the current is interrupted causing the alarm to sound. Unfortunately, these alarms are triggered by smaller smoke particles, meaning that false alarms do occur, especially in areas like kitchens.

3. Dual-Sensor Alarms

A dual-sensor alarm is precisely as it sounds, it is a combination of both the photoelectric and ionization alarms, making it one of the best devices for smoke detection. Unfortunately, the increased performance also comes with an increased priced tag.

4. Beyond Alarms

Many consider fire safety a significant part of home and family safety, but it goes beyond the purchase of smoke detectors. A safety plan should include evacuation routes and regular family safety meetings. Additionally, it doesn’t hurt to hire a company in Bellair, FL, that specializes in emergency planning to help you prepare for a worst-case scenario.

While it seems like a simple tool, every smoke alarm has specifications that make it useful for only certain types of situations. A photoelectric alarm is best suited for dense, slow-burning fires while an ionization alarm is designed for quicker moving fires, like grease and paper. A dual-sensor alarm may be your best choice of alarm, but the price is more. No matter your decision, just know that preparation and detection can be critical to your safety.

3 Steps for Cleaning Your Business' Inventory After a Fire

10/30/2021 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Holly Point, FL.

3 Steps to Cleaning Your Company's Inventory After a Fire

In the aftermath of a fire at your Holly Point, FL, business may leave your inventory, machinery, and office furniture with troublesome smoke damage. You may wonder if any of these items are salvageable or if they will need to be replaced. These decisions can be difficult; however, a service that specializes in repairing fire damage and restoration can assist you with the industrial dry cleaning and care of your inventory, and there are a few actions you can take before its technicians arrive.

1. Sort Items for Cleaning

Once your building has been deemed safe to enter by local fire officials, you can start sorting through your inventory and supplies to see what can be salvaged and cleaned. If you own a restaurant, metal items such as pots and pans and utensils can be sterilized with boiling water. Canned foods that have been warped or otherwise affected by heat should be discarded. If you are unsure about whether an item can be salvaged, you can set it aside for content cleaning professionals to inspect.

2. Check for Inventory Damage

If you believe stored inventory has suffered smoke damage, you may be able to recover some losses by having some items professionally cleaned. For example, if you own a clothing boutique and smoke damaged items stored in a back room, your restoration specialists may have dry cleaning processes available that can make these items like new once again.

3. Arrange for Storage Needs

Your building’s inventory, furniture and other items may require storage after a fire to protect them while repairs are made. Make a list of which can be stored easily and which may require considerable space. Your fire restoration technicians may also be able to advise you about content storage.

Dealing with the aftermath of a fire at your Holly Point, FL business can be challenging. However, working with smoke damage and restoration experts who can assist you with dry cleaning and other services after a fire can help you get your business up and running again as soon as possible.

Insurance and Fires: What You Need To Know

10/25/2021 (Permalink)

Ceiling burned of a kitchen Kitchen fire in Lakeside, FL.

Fires and Insurance

No one likes to think about a home fire, no matter how big or small. Give it the right materials and just a few moments, and fire can engulf your residence. When such a disaster does happen, many in Lakeside, FL, may wonder about insurance coverage. Gain a better understanding of your circumstances by reading the following three pointers about fires and insurance.

1. Insurance Covers Some Losses

Typically, your standard fire insurance covers fires caused by natural disasters and electricity; however, policies may vary. Differences in policy details can especially apply in situations where there has been significant damage. The main takeaway is that fire insurance can provide protection for policyholders who have suffered from fire loss.

2. … But Not All Losses

One important factor to consider is arson. When homeowners intentionally start a fire, they have committed a criminal offense. Arson insurance fraud poses a number of issues. Attempting to collect insurance money after deliberately destroying a property is one of the oldest tricks in the book, and most insurance companies are aware of this dishonest practice. Keep in mind that a home fire typically requires a full investigation to rule out this and other issues.

3. Insurance Doesn't Cover All Homes

Fires that occur in vacant homes may not receive coverage from insurance companies. While policies have varying guidelines on the definition of this term, providers usually consider a home vacant if a family has not occupied it in more than 30 uninterrupted days. Once again, if the investigation shows that the incident was in fact a vacant home fire, an insurance company may refuse to grant coverage.

Learning the ropes of an insurance plan may not be the most exciting endeavor, but getting better acquainted with your plan can save you from added stress in an unfortunate situation. Make sure you understand what your insurance covers so you are more ready to handle the cleanup and restoration after a fire.

3 Ways To Prepare for Storm Season

10/20/2021 (Permalink)

Metal accordion storm shutters closed to protect a home from the oncoming hurricane. Consider installing storm shutters to give your windows an extra shield.

Prepare For Storm Season

You know it's coming. Storm season in Jacksonville, FL, can wreak havoc on your home and cost you thousands of dollars in damage. While it's important to have your storm restoration company on speed dial, there are other ways you can prepare for the potential flooding that the season may bring.

1. Improve Your Drainage System

Flood damage is often caused by water that gets trapped somewhere it should have been able to easily flow away from. Clean your gutters on a regular basis. Make sure rain spouts are pointing away from the house. If the grading of your yard directs water toward your foundation, consider having it remodeled so that water flows away from your home instead to avoid flooding.

2. Protect Your Windows

Protection from storm damage is two-fold. You need to remove or secure things that could damage your home, and you need to put up barriers for the things you couldn't have anticipated. Trim your trees so that errant branches don't break off and crash through windows. Consider installing storm shutters to give your windows an extra shield.

3. Update Your Coverage

Despite all your best efforts, your home may still take on some damage during a storm. Make sure that you have adequate insurance coverage to protect you from having to pay storm damage expenses out of pocket. If you live in a floodplain, you may be required to have flood coverage. Even if it's not required, however, it's still a good idea, since flood damage is likely not covered by your homeowner's policy. If your home's appraisal has changed, let your insurance company know so that it can update your coverage plan.

You may not be able to avoid all storm damage, but you can minimize your risk of problems if you are well prepared for storm season. Don't wait until flooding occurs to decide to do something about it.

What Are Signs of Mold Damage in Orange Park Properties?

8/23/2021 (Permalink)

mold on window wall and spelling the word MOLD Why Call SERVPRO for mold remediation in your Orange Park home? Ask your neighbors about our excellent service and results.

SERVPRO Techs Have the Training to Identify and Perform Mold Remediation in Orange Park Homes and Businesses

Mold infestations do not call attention to themselves within Orange Park properties, instead preferring to grow and spread inside walls, under floors, and behind cabinets. SERVPRO technicians bring numerous types of equipment and comprehensive training for mold remediation. Frequently seen signs are damp spots, musty odors, and discoloration of walls or ceilings.

There are different actions SERVPRO performs during mold damage remediation in Orange Park homes and businesses. Some of the most commonly seen methods include:

  • Containment to limit the spread of airborne mold spores
  • Drying visible colonies and using abatement techniques
  • Treatment of surfaces with professional antimicrobial solutions

Locating Mold Within an Orange Park Structure

While there are no devices in the present that can locate mold definitively, SERVPRO technicians know that mold needs collective moisture to sustain itself and organic material to consume. Common favorite meals for mold include wood support beams, sheetrock cardboard backing, and hardwood floorboards. The techs use their moisture detection equipment to locate potential mold colonies and then investigate further to confirm their suspicions.  Only the building materials with damage from the mold get removed; the goal is always to limit the number of repairs and save the homeowner as much replacement cost as possible during the mold damage remediation services. 

Removal of Mold Colonies in Orange Park Properties

Once the interior area gets the humidity under 50% through the use of professional drying equipment, the technicians remove the dried mold colonies carefully. Manual scraping is the easiest way, but for stuck-on mold, the techs have access to abatement methods such as soda blasting and other media to remove the infestation without marring surfaces or introducing more water and moisture.

SERVPRO of Jacksonville Westside / Orange Park at (904) 779-3990 serves the local Orange Park community with professional mold damage restoration services. 

SERVPRO of Jacksonville Westside / Orange Park Joins New SERVPRO Team

8/19/2021 (Permalink)

To Better Serve Our Community, We Increased Service Capability and Capacity

Our Jacksonville and Orange Park teams have additional equipment, team members and resources to better serve our residential and commercial customers. “We look forward to providing the highest level of service to our customers, and continuing to serve our community,” said Bryce Clark, Owner of the newly expanded team at SERVPRO® of Jacksonville Westside/Orange Park.


Service Capacity & Capability Expanded to Serve Community

Jacksonville, FL – August 16, 2021 – SERVPRO® OF JACKSONVILLE SOUTH & SERVPRO® OF ARLINGTON/JACKSONVILLE EAST is proud to announce it has expanded its service capabilities further to deliver outstanding restoration and remediation services to commercial and residential customers in Northeast Florida and other locations. With the recent acquisition of the SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK franchises, the team increases its services and capacity with additional equipment, resources and team members ready to serve customers.

As a leader in the restoration industry and a large loss franchise, the SERVPRO® OF JACKSONVILLE SOUTH, SERVPRO® OF ARLINGTON/JACKSONVILLE EAST and SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK team is equipped to handle any size disaster. In the event of a large-scale disaster, the team can also tap into more than 1,700 franchises nationwide to serve customers in Northeast Florida or at any location impacted by a disaster nationwide. The team of professionals are available 24 hours a day/7 days a week to respond to customers and any size disaster.

“We are so grateful to our customers who entrust us to take care of their businesses and homes and I am so thankful to my entire team who works tirelessly to serve our customers every day. We welcome our new, talented employees that join us from SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK and are working hard to transition customers seamlessly from John Strachan’s team,” said Bryce Clark, Owner of the newly expanded team at SERVPRO® OF JACKSONVILLE SOUTH, SERVPRO® OF ARLINGTON/ JACKSONVILLE EAST AND SERVPRO® OF JACKSONVILLE WESTSIDE/ORANGE PARK. “We look forward to providing the highest level of service to our customers, and continuing to serve our community,” added Clark.

Our team prides themselves on delivering outstanding services to Commercial and Residential customers, including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Response & Major Event Clean Up 
  • Specialized Pathogen Cleaning & Other 
  • Cleaning Services
  • Rebuild and Construction Services (Fully Licensed Building Contractor)

How Long Does Jacksonville Laundry Room Water Damage Restoration Take?

8/17/2021 (Permalink)

washing machine leak Unwanted water around your Jacksonville home's washing machine? SERVPRO can rapidly remove the water, "Like it never even happened."

Jacksonville SERVPRO Water Damage Restoration Services Act Quickly to Restore Properties

Water damage restoration needs for Jacksonville properties stem from many more causes aside from storms and flooding. While preventative maintenance tasks like cleaning gutters, replacing dishwasher gaskets and updating old plumbing are all effective, clean water incidents can still occur and quickly become a haven for mold and bacteria.

Jacksonville homeowners seeking water damage restoration services from SERVPRO can count on this Institution of Inspection, Cleaning and Restoration Certification (IICRC) accredited team to restore home water damage to a pre-disaster condition. SERVPRO’s comprehensive services cover everything from preliminary inspections to post-cleanup repairs and restoration for structures and contents.

SERVPRO Laundry Room Cleanup Repairs Wet Drywall

Dry times for a water-damaged space, like a laundry room with a washing machine overflow or supply line leak, can vary due to several factors, including:

  • The size, temperature, and relative humidity of the affected area
  • The structural materials used in the laundry room
  • Duration of moisture exposure in the room before SERVPRO intervention

SERVPRO addresses each of these factors during the water restoration process with careful inspection, thorough extraction, meticulous positioning of drying equipment, and sanitation with EPA-registered biocides.

In a water damage scenario where a washer leak only started a few hours before SERVPRO’s arrival, technicians can typically dry sheetrock by drilling small holes to push dry air through wall cavities while forcing moisture out for collection by low-grain refrigerant dehumidifiers.

However, suppose the leak has persisted for more than 72 hours. In that case, SERVPRO can carefully cut out unsalvageable drywall, perform necessary sanitation, moisture extraction, and drying services, and replace the extracted material with new drywall.

SERVPRO of Jacksonville Westside / Orange Park shows homeowners how We’re Faster To Any Size Disaster when they call (904)779-3990.

Why Call Restoration Technicians to Your Jacksonville Home After Fire Damage Occurs?

8/9/2021 (Permalink)

cartoon firefights at burning house When the fire trucks leave your Jacksonville home after a house fire, SERVPRO is ready for the cleanup and restoration

Fire and Smoke Damage Assistance from SERVPRO Gets Your Jacksonville Property Restored Quickly and Efficiently!

House fire cleanup can be overwhelming, even if you just had a small blaze in the kitchen. Jacksonville residents dealing with fire and smoke damage are best off contacting trained professionals to get the project under control as quickly as possible. SERVPRO is available 24/7, so you know that you always have a team on your side should the need arise. At a moment’s notice, we can have our Green Fleet at your door and ready to get started so that your home will be “Like it never even happened.”

Why should you let SERVPRO handle your fire damage in Jacksonville? Because many of our technicians have been through training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC)--FSRT fire and smoke damage technicians.  Once we arrive at the scene, we will:

  • Make safety our number one objective
  • Address soot and smoke residue, ensuring we limit contamination tracking from the fire zone to unaffected areas of your home
  • Get started on smoke remediation with the help of powerful air scrubbers and HEPA filtration
  • Carefully remove and dispose of charred debris and non-salvageable materials and content
  • Ensure no moisture gets left behind from water or chemicals used by first responders to extinguish the blaze
  • Tackle tough, foul smoke odors with advanced technology and EPA-registered cleaning and deodorizing agents

Every fire is unique, but our crew knows how to adjust accordingly to ensure our house fire restoration efforts move forward smoothly. In many fire and smoke damage restoration and cleanup situations, controlled demolition is necessary to seamlessly repair or remove and replace any damaged elements like:

  • Drywall, paneling, or wainscoting
  • Tile, hardwood, or laminate flooring
  • Carpeting and carpet padding
  • Subfloor
  • Baseboards
  • Ceilings, ceiling tiles
  • Fixtures

We understand that fire damage is overwhelming, but our team at SERVPRO of Jacksonville Westside/Orange Park will be there when you need assistance. Call us for emergency service at (904) 779-3990. We’re Faster to Any Size Disaster!