What our Customers say...

Water Damage Testimonials

Great experience! Got back from a weeks vacation to find my house underwater. My insurance company recomended SERVPRO of Westside/Orange Park. Within an hour from when I called they were at my house extracting water. The SERVPRO team was courteous, professional and clearly communicated what needed to be done and how long the clean up would take. I highly recommend SERVPRO of Westside/Orange Park. My Insurance agent said that they are the only franchise they work with!

I came home from vacation to my entire 3300sf house flooded from the refrigerator ice line. It was late Sunday night & I wasn't sure who to call, then my husband and I remembered meeting a rep from SERVPRO of Westside/Orange Park at a local charity event. I called the their office at 11:00 pm on a Sunday night and by 12:00 am, crews were at my house to start extracting the water and put in machines to dry the walls. They did a GREAT job!!! Thank you for helping us through this difficult time.

I had a flood in my condo from my washing machine and my insurance gave me a couple of names of companies to call to come out. I chose SERVPRO of Westside/Orange Park. They came out to my place within a couple of hours to take care of things. They were very courteous and professional and assessed the situation quickly. John explained what needed to be done and answered all my questions. These guys work fast and are extremely helpful. I would use them again and recommend them highly to anyone.

On June 20, 2014, our toilet broke causing the master bedroom, bath, closet, hall and another bedroom to flood followed by mold. We had no idea where to begin when a neighbor happily recommended SERVPRO of Westside/Orange Park. I would have to say that Luis is your greatest asset! Because Luis was very clear on what was being done, there was little stress on us by such a BIG mess! Your company saved me a TON of money vs. competitors. Thank you for such caring and professional service!

Thank you for an outstanding job! Everyone we met -- including manager Keith Strachan, supervisor Emmilie Dunsford, owner John Strachan and the crew of workers -- was professional, responsive and communicative following this pipe burst emergency. They answered all questions about mold prevention and took prompt action w/readings, equipment and staff to mitigate the damage. Their action plan and follow-up were excellent. Your efforts are greatly appreciated. Recommend you highly!

I encountered a flood due to washing machine hose, I must admit I was very overwhelmed with this being my first water damage. I called SERVPRO of Westside/Orange Park and instantly felt at ease. Kenny was very knowledgeable and sympathetic to my needs. The crew worked very hard. They were courteous, clean and timely. They also kept me informed from the beginning to the end of the process.