Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

The Importance of Inspection

Once our team has arrived at your home or business, our technicians will begin by performing a full inspection of your property. We use advanced technology, such as thermal cameras and moisture readers, to locate any areas that might have been affected by moisture. Once the inspection phase is over, our team will create a detailed damage assessment. The stage is crucial in order to gain a full understanding of the extent of the damage and develop the most appropriate plan of action.

If you are in need of residential or commercial water mitigation services, don't hesitate and give our SERVPRO team a call today!

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction