Recent Posts

What Can Expect After a Partial Loss?

10/2/2022 (Permalink)

Blue tarp on roof Roof tarping is a temporary measure to protect the building from further damage.

Most Common Services for Partial Losses

If your home or business has been damaged by smoke, fire, or water, then you need to contact a professional restoration company immediately. The experts at SERVPRO of Jacksonville Westside/Orange Park can get the job done quickly and effectively. Here are some of our most common services for partial losses:

Fire Damage Restoration

The fire damage restoration process is a multi-stage process that restores fire damaged property to its preloss condition. The first step of this process is to stop the spread of fire and contain it. Next, investigators will determine if there was any malicious intent involved in starting the fire. After this has been determined and if there was no malicious intent, your insurance company will work with you on the financial side of restoring your property.

As soon as a fire occurs, it is a good idea to contact a restoration professional. Our restoration professionals at SERVPRO are equipped with years of training and top-notch technology to restore your home quickly and thoroughly. We will clean any damaged items and store them until your home is ready for reentry. 

Smoke Damage Restoration

Smoke damage is often not as obvious as fire damage. Smoke can come from a variety of sources, including cooking, candles, and cigarettes. Fire damage is also caused by a range of things such as cooking or candles but tends to be more severe than smoke damage.


A board-up is a temporary door that will protect against water damage, debris, etc., while you wait for your insurance company to pay out on your home and start the repairs process. Your board up company will secure all damaged areas of the exterior of your house with plywood, polycarbonate plastic and/or glass block windows. 

Roof Tarp

Roof tarping is a temporary measure to protect the building from further damage. It can be used to secure loose materials and prevent rainwater from entering the structure through holes or gaps in the roof. Roof tarps are also used as a protective layer over debris until it can be removed safely.

Electronic Cleaning and Restoration

Electronic cleaning and restoration is a very common type of partial losses. This type of loss includes damage from moisture, smoke and/or fire, liquid spills, power surges and electrical spikes. In many cases, electronic cleaning and restoration can restore data files or other important information that was not backed up prior to the damage event.

Electronic cleaning may include:

  • Removal of moisture and contaminants (e.g., smoke) from hard drives
  • Repairing circuits that have been damaged by power surges or electrical spikes
  • Replacing failed components (e.g., motherboards)

Partial loss means some things that are not destroyed will still need to be restored.

This could include smoke damage, fire damage, water damage, or any of the above. It is important to understand the difference between fire restoration and smoke restoration because the methods used in each process are different.

Partial losses that require fire restoration typically involve extensive smoke damage and can include water damage as well. The first step of a partial loss requiring fire restoration is an inspection of your property by an experienced technician who will determine if there is any structural damage. 

The goal here is always to prevent further damage from occurring which means keeping air quality high enough for people living inside while also making sure nothing catches on fire again! We provide 24-hour emergency service so don't hesitate to contact us anytime day or night for any emergency restoration need!

There are many things that can be restored after a partial loss. It is important to know what you need and make sure the restoration company knows what they are doing. If you have any questions about the restoration process, please feel free call us at (904) 269-9282. We will be happy to answer your questions and provide information on how we can help you with your fire damage restoration needs.

Preparing for a Business Fire: 3 Tips

8/29/2022 (Permalink)

EXIT sign Keep exits clear and marked

Keep The Following Tips In Mind

A fire can devastate your Fleming Land, FL business and cause a shutdown that might have a negative effect on your employees and profits. A business fire can start in almost any area of your commercial building, such as the basement or in an employee break room, where it is likely to spread quickly. You can protect your business by creating a fire preparedness plan, and keeping a few tips in mind as you do so may help you feel more confident in the face of fire risk.

1. Keep Exits Clear and Marked
One important aspect of fire preparation is to keep all your building’s exits clear of clutter and marked with lighted signs. Practice using these exits during fire safety exercises and remind your employees to use the exit that is closest to them during a fire emergency. If your business is on a higher floor of a building, ensure stairwell doors are clearly marked and encourage your workers to use them instead of the elevator in case of fire.

2. Maintain Electrical Panels
Your building’s electrical panel can be a major source for a business fire, especially if you forget to maintain them properly. Avoid storing products near these panels and keep all materials at least three feet away from panel doors. Ensure that access panels work properly and that no exposed wiring shows.

3. Check Sprinkler System Regularly
Sprinkler systems can minimize the risk of fire damage but only if they operate correctly. Connect with your local fire chief to learn about building fire code safety and work with fire restoration and mitigation service to enhance employee safety drills so each individual understands how the system works in case of fire.
Being prepared for a business fire can help your Fleming Land,FL business safe and reduce the risk of serious damage if one should occur. When you and your employees treat fire safety seriously, recovery may be simpler and less costly.

Items You Should Throw Away After a Fire

8/29/2022 (Permalink)

Blue & white pills medicine the drug expired. In most cases, it is recommended that you throw away all medicines after a fire

After a Fire, Items You Should Discard

After a fire in Jacksonville, Florida there are certain items that often cannot be saved because they have been exposed to high heat and suffered fire damage. You want to know what you should throw away to ensure that what you do keep is safe. This information makes the cleanup and restoration process a bit easier to handle.

Food Items

The high heat of a fire can cause food to spoil. Fire-extinguishing water and other products might also contaminate your food. It can be difficult to determine whether food is still safe, so it is often recommended that you throw it all away and start over. You should also throw out the pet food in your home since it too can face the same issues as human food.


In most cases, it is recommended that you throw away all medicines after a fire. The high temperatures that occur with fire might affect the effectiveness of your medications. Because of this, it is best to toss them and talk to your doctor to get new prescriptions written. The water used to extinguish a fire might also contaminate medications.

Cosmetic and Hygiene Products

A fire might melt or significantly heat up your cosmetic and hygiene products. It might also affect the stability of the ingredients, changing their overall structure. The products might not apply as they used to, rendering them unusable. Look for signs of charring, composition alteration, and packaging warping to see how much damage happened to these products. They might also become contaminated by the products used to extinguish the fire.

With this information, you know what to throw away and what you might be able to save. Make note of this information, and create a list of the items that are best tossed. This ensures that what you do keep is safe to use after you complete the fire cleanup process.

How To Cook Outside Safely Without Starting a Fire

8/17/2022 (Permalink)

Vacuum Charcoal BQ Grill Hot With Bright Flowers On Black Background. Avoid a barbeque fire
Nothing beats the smell of hamburgers and sausages sizzling in the backyard in the middle of July. What a great way to spend a summer day in Orange Park, FL. Amazing scents aside, it is important to remember the hazards associated with cooking over an open flame. Whenever you use fire, you face potential risks, and outdoor grilling is no different. Between 2014 and 2018, the National Fire Protection Agency estimated over 10,000 residential fires involved grills. Fortunately, there are some simple ways you can reduce the risk of a grill fire. 

General Tips

 When you cook outside, you have options. You can use a charcoal grill, a propane grill, or a fire pit. Each cooking method has its own safety tips to consider, but there are some general guidelines you should always follow to avoid a barbeque fire:
  • Only use outdoor grills outside
  • Keep children and pets at least 3 feet away
  • Clean up any grease spills
  • Never leave a cooking fire unattended

Charcoal, Propane or Fire Pit Tips
For charcoal grills, you can reduce the risk of a grill fire by using a charcoal chimney starter that will allow you to start your grill with newspaper instead of starter fluid. If you choose to use starter fluid, only use charcoal starter fluid. For propane grills, make sure the gas tank hose is leak-free before you start using your grill. If you locate a leak, turn off the gas. Refrain from using your grill until you can get it serviced. For fire pits, place a metal screen above the burning wood to prevent sparks from jumping out.

Useful Phone Numbers To Have
No matter how careful you are, sometimes things can still go wrong. If you do experience a barbecue fire that leads to smoke damage or other problems, it can be helpful to seek out the assistance of fire damage remediation professionals.
Although cooking outside does present some fire risks, the good news is there are steps you can take to make it safer so you can spend your summer happily grilling instead of worrying about a grill fire.

Benefits of Hiring a Restoration Company After a Flood

8/4/2022 (Permalink)

Dehumidifier airing out room SERVPRO brings top-notch equipment to any commercial restoration need!

No matter how vigilant you are about maintenance and repairs, a sudden water loss can harm your building in Jacksonville, FL, and disrupt your business. Some property owners try to clean up the mess themselves, but there are several benefits of hiring professionals for pipe burst cleanup.

Salvage for Damaged Items

A broken pipe does more than just destroy insulation and saturate walls. It can also damage any items in the path of the water:

  • Furniture
  • Electronics
  • Carpet
  • Documents
  • Manufacturing equipment

Certified technicians who specialize in item recovery may be able to salvage things that are damaged in a flood. At the very least, they can help you discern between what needs to be replaced and what can be repaired.

Comprehensive Pipe Burst Cleanup

There are several perks of working with a company that handles both the mitigation and restoration of your building. It streamlines the process, allowing you to get back to business in a shorter period of time. Having one team that does everything improves communication and documentation, too. Finally, it makes the prevention of secondary damage easier, as the final test doesn't have to happen until the whole job is complete.

Disinfection After Sewer Backup

Not all water that floods your building may be clean. If a toilet overflows or the sewer backs up in the pipes after a heavy storm, you must make sure that the affected area is not just dry but sanitized. A sewer cleanup company takes the appropriate measures to disinfect the area and then runs tests to ensure that all bacteria are eradicated.
When you need pipe burst cleanup or sewer remediation, it's best to leave it to the professionals. Certified technicians have the training and experience necessary to take care of all your mitigation and restoration needs and can help you prevent further damage.

What You Should Know About Recovering From a Flood

7/28/2022 (Permalink)

Floodwater reaches the stair of a home Flooded home in Jacksonville Naval Air Station, FL

Basic Flood Safety Information

If your area has been hit by a major flood, your head may be spinning and you may not know what to do. Remembering basic flood safety information can protect you, your loved ones and your property, all while helping you get back to normal.

Heed Instructions From Authorities
After a flood, the police and other government agencies will send out flood safety commands that every affected resident must follow. Experts have put them together in order to keep you safe. Some of the rules put in place by Jacksonville Naval Air Station, FL, officials may include:

  • Evacuating from your home
  • Waiting for safe transportation from authorities
  • Traveling only on certain routes

Make Preparations Before You Go Back Home
If you were ordered to evacuate after a flood and are now returning to your house, you will have a handful of safety steps to complete first. It is a good idea to check with your utility companies to make sure that their services are running, for example. Look out for any downed power lines before you go near your home as well.
Cleaning your house properly after a flood is also a huge project that is often difficult for an individual to complete safely. Fortunately, there are flood damage restoration experts you can contact to clean up water damage.

Check Access to Safe Food and Water
An important component of flood safety that everyone should know is to make sure that your food and water are sanitary before you consume them. Check your food at home to ensure that it is not spoiled and has not touched any flood water. Authorities may have instructions on whether or not your running water is safe to drink. If not, you may have to boil water before you can cook with it or drink it.
Restoring normalcy after a flood can be daunting, but remember that you are not alone. Follow safety tips, seek help from professionals and rely on community organizations for support.

Is It Mold or Mildew?

7/19/2022 (Permalink)

Hand pointing to mold growth on a wall Is it mold or mildew?

Learn The Key Characteristics of Mold and Mildew

While many people confuse mold and mildew, they are two different types of fungi that need different care. Both mildew and mold damage can be harmful to your home in Belleair, FL, so it is necessary to know the key characteristics of each.

1. Appearance
One of the easiest ways to tell them apart is by examining aspects of the way they look, including color and texture. Mildew growth will typically be powdery-looking and light in color — typically yellow, gray or white. On the other hand, mold is generally a darker color, like green or black, and can be fuzzy or slimy-looking.

2. Location
While both fungi appear in warm, moist places, they prefer to grow on different types of materials. Mildew usually grows on soft items, such as leather, paper, or fabric, which have gotten wet. You may also find it on the floors, walls, or ceilings of humid rooms, such as kitchens, bathrooms, and basements. Meanwhile, mold growth is primarily found on the inside of floors, walls, or ceilings that have gotten wet.

3. Effects
While mold and mildew may appear similar at first, their effects are vastly different. For instance, mildew typically does not harm the surfaces that it grows on. However, mold damage can be serious since mold grows on the inside materials of houses and can cause structural issues if left untreated. Therefore, it is important to treat mold as soon as you find it.

4. Removal
Another noticeable difference between these fungi is how difficult it is to remove them from a home’s surface. Typically, mildew comes off with a good cleaner and a scrubbing brush, while mold takes much more effort. Often, mold removal is something that should not be undertaken by the average homeowner but left to mold remediation professionals.
The first step to protecting your home from mold damage is being able to tell the difference between mold and mildew. Being able to identify these fungi based on their appearance, location, and effects will tell you whether you need to purchase a light mildew cleaner or hire someone to remove your mold.

3 Simple Microwave Maintenance Methods

7/12/2022 (Permalink)

hand with yellow plastic glove cleaning the inside of a microwave Try these three methods to maintain the microwave

Microwave Maintenance

Microwaves can be easier and faster to use than most other kitchen appliances, but many types of food tend to be spatter inside. The use of specialized covers or covering food with a paper towel can reduce spattering. If the inside of this appliance still ends up messy or you notice a smoke smell while preparing food, try these three methods to maintain the microwave.

1. Clean the Appliance

Reduce odors by regularly wiping out the inside and outside of the appliance after cooking food. Use a damp paper towel or washable cleaning cloth to remove food particles and spatters. Be sure to wipe down the inside of the door and the seal.

2. Steam Clean

If the smoke smell continues, and water isn't cutting through caked-on food, heat two cups of water with two tablespoons of vinegar in a microwaveable bowl for five minutes. Drop a toothpick in the bowl to prevent the mixture from boiling over. Leave the door shut for several minutes after boiling to allow steam to soften spatters. Carefully remove the hot bowl and turntable and wipe out the interior. Hand wash and dry the turntable tray before putting it back in the appliance.

3. Replace Filters

An over-the-range microwave may have a vent grill equipped with a charcoal filter to absorb pollutants and filter out offensive smells. The filter pores accumulate debris until it can no longer clean and re-circulate air. Replace the charcoal filter every six to eight months. Clean the grease filter by removing this component and soaking it in hot water and ammonia-free detergent. Scrub the grease filter and allow it to dry before re-installing it in the appliance.

These tips are intended to reduce smoke smell and other undesirable cooking odors. Keep your kitchen clean and follow fire safety tips. If a fire results in damage, hire a mitigation and restoration service located in Holly Point, FL.

Common Sewer Problems in Commercial Buildings

6/25/2022 (Permalink)

Leakage of water from a toilet due to blockage of the pipe Leakage of water from a toilet due to blockage of the pipe.

Does your building in Lakeside, FL, have any of these common sewage problems? Sewer lines contain black water, which contain dangerous toxins. Leaks or backups in blocked sewer pipes can cause costly damage to your property. You'll want to know the signs and address any issues quickly. 

Common Plumbing Problems

Blocked or cracked sewer lines
Toilet overflow
Pipe breaks or pinhole leaks

When a supply pipe breaks, the resulting flood water will seep into structural materials like wood and wallboard. It will penetrate carpeting and interior contents as well. 
Flood restoration experts can siphon the water, dry out the wet materials, and get your building back to normal. In this case, there is little concern about bacterial contamination of your building.
Blocked sewer lines or backup issues are a more serious problem because sewage water contains contaminants that can cause black mold. You want to address any flood as quickly as possible, but you should pay special attention to sewage leaks.

Telltale Signs of Sewage Leaks
A leaking sewer line can wreak havoc on your building, especially if it is not detected right away. Common signs that you have a sewer leak include:

  • Foul odor
  • Staining on floor or ceiling
  • Chronic clogs

You will often smell a sewage leak before you see it. It is never normal to smell sewage in your building. Don't ignore that odor; find its source. 
A blocked sewer line will cause toilets to back up and overflow, causing water stains on the floor around the toilet, or on the ceiling of the room on a floor below. If the line is only partially blocked, it may drain slowly, causing regular clogs. 
If your tenants complain that the toilets or tubs don't drain properly, don't wait to address the issue. Water leaks or floods can cause significant damage to your building. Even small leaks can be destructive if left unaddressed.  

3 Ways Pretesting Can Help Keep Insurance Claims Down

6/14/2022 (Permalink)

Technician wearing a mask while removing tiles from a wall and mold has been discovered Mold growth in a wall due to water intrusion.

Three Ways Pretesting Can Help the Cost of Claims Down

When a SERVPRO team responds to an emergency at a business in Fleming Island, FL, they take many steps before cleanup and restoration can begin. While many business owners just want to get back to normal as quickly as possible, it's vital for the team to pretest the water. Here are three ways that pretesting can help keep the cost of claims down.

1. Identify the Source of the Problem
Before you file an insurance claim, it's critical to have all the information. While you may look at the damage to your retail space and your products, the commercial restoration company needs to identify the source of the flood. When the team finds the source of the flood first, the restoration process can go more smoothly because there won't be costly surprises later that your insurance provider may decline to cover.

2. Use Pretesting to Determine Contamination
When a flood occurs, there are three different categories of water. The more contaminated the water, the more extensive and expensive the cleanup and restoration process. When the SERVPRO team tests the water upon arrival, they will use the information to formulate a cleanup and repair strategy. The SERVPRO team will share this information with you and your insurance provider to keep everyone on the same page regarding the anticipated costs and time frame for restoration.

3. Inspect for Secondary Damage
Your insurance agent will need to know about all repairs that need to be done, including secondary damages. Secondary damage occurs after the actual flood. For example, a computer that is destroyed due to water damage is a primary damage. However, mold that grows in a wall due to water intrusion during the flood and causes structural problems is secondary damage. A SERVPRO team can use specialized equipment to test for dampness behind walls to determine the risk of secondary damage.
While it may seem like a delay at the start, pretesting can help keep the cost of insurance claims down by providing a comprehensive assessment of damages and helping to prevent secondary issues.