What our Customers say...

Testimonials

I would like to tell you how thankful I am for the service you and your team provided to my family. Your team was awesome every step of the job from extraction to dealing with the insurance company and even moving my furniture back in. Out of all of the businesses I have ever dealt with, I rate SERVPRO of Westside/Orange Park as the best in customer satisfaction. Thanks for all of your help.

Great experience! Got back from a weeks vacation to find my house underwater. My insurance company recomended SERVPRO of Westside/Orange Park. Within an hour from when I called they were at my house extracting water. The SERVPRO team was courteous, professional and clearly communicated what needed to be done and how long the clean up would take. I highly recommend SERVPRO of Westside/Orange Park. My Insurance agent said that they are the only franchise they work with!

I came home from vacation to my entire 3300sf house flooded from the refrigerator ice line. It was late Sunday night & I wasn't sure who to call, then my husband and I remembered meeting a rep from SERVPRO of Westside/Orange Park at a local charity event. I called the their office at 11:00 pm on a Sunday night and by 12:00 am, crews were at my house to start extracting the water and put in machines to dry the walls. They did a GREAT job!!! Thank you for helping us through this difficult time.

A undetected roof leak finally became noticeable when a ceiling fan began acting like a shower head. I considered a few other contractors. I am so glad to have chosen SERVPRO of Westside/Orange Park. They identified the extent of all the damage and recommended the best course of action. They were responsive, professional and helped by working with and around other contractors involved in the clean up. Their communication was great. I highly recommend this company!!!!

When water came pouring down from the ceiling, I was sure that everything was damaged beyond repair. I called SERVPRO of Westside/Orange Park and very quickly they arrived. The equipment dried the ceiling and walls within a few days. The service was fast and reliable. The fellows who placed the equipment were clean, polite, professional and informative. Thanks SERVPRO!!!!!

I had a flood in my condo from my washing machine and my insurance gave me a couple of names of companies to call to come out. I chose SERVPRO of Westside/Orange Park. They came out to my place within a couple of hours to take care of things. They were very courteous and professional and assessed the situation quickly. John explained what needed to be done and answered all my questions. These guys work fast and are extremely helpful. I would use them again and recommend them highly to anyone.

SERVPRO of Westside/Orange Park did a great job on getting all the water damage taken care of quickly and getting everything dried out so that restoration could begin. Thank you also for your friendly manner and making it easy for me to handle this from a distance.

Thanks to you all for the follow up and resolution to the problem. I will use SERVPRO of Westside/Orange Park whenever I need cleaning services again!!!! Thanks again.

I was SO please with my service. Jesse C made sure I had a complete understanding of the process and was also very friendly! I highly recommend SERVPRO of Westside/Orange Park to anyone in need. Thank you!

On June 20, 2014, our toilet broke causing the master bedroom, bath, closet, hall and another bedroom to flood followed by mold. We had no idea where to begin when a neighbor happily recommended SERVPRO of Westside/Orange Park. I would have to say that Luis is your greatest asset! Because Luis was very clear on what was being done, there was little stress on us by such a BIG mess! Your company saved me a TON of money vs. competitors. Thank you for such caring and professional service!

I can never thank you enough for the help your staff provided us in restoring our house caused by the kitchen fire. Your family became ours in many ways. Thank you!

I wanted to thank you for the superior carpet cleaning in my home. I thought I would have to replace the carpet but it came so clean that I can hold off for a long while. Keith and Kenny did a GREAT job!!!! Thank You!!!!!

Thank you for an outstanding job! Everyone we met -- including manager Keith Strachan, supervisor Emmilie Dunsford, owner John Strachan and the crew of workers -- was professional, responsive and communicative following this pipe burst emergency. They answered all questions about mold prevention and took prompt action w/readings, equipment and staff to mitigate the damage. Their action plan and follow-up were excellent. Your efforts are greatly appreciated. Recommend you highly!

I encountered a flood due to washing machine hose, I must admit I was very overwhelmed with this being my first water damage. I called SERVPRO of Westside/Orange Park and instantly felt at ease. Kenny was very knowledgeable and sympathetic to my needs. The crew worked very hard. They were courteous, clean and timely. They also kept me informed from the beginning to the end of the process.

SERVPRO of Westside/Orange Park made me feel comfortable throughout the entire process. Bob Fuginski allowed me to make decisions while educating me and guiding me to what needed to be done. Having no clue on what was to be done I felt at ease with his advice. SERVPRO of Westside/Orange Park was fast and restored my home to its original state. Highly recommend! This company was a pleasure and will definitely be using them in the future.

I just wanted to let you know how pleased I am with the work done in my home. Kenny and Shane were polite and courteous throughout the entire process. Thank You!!!!!